Submit a General Service Request to LTS.
Access requests, questions about doucment creation, and other app related questions.
Report a WiFi issue with campus wireless (eduroam) or guest wireless (York-connect).
Report an issue with the Canvas application.
FOR FACULTY AND STAFF. Request services for new and leaving employees.
Report an issue with your college-issued flex card.
Request information about our guest wireless availability on campus.
Report issues with any college-owned computer hardware: desktops, laptops, tablets, monitors.
YCP Network or YCP IT Equipment Issue
Name Changes are processed to update the YCP username/email addresses.
Request for an employee to move from one office space to another.
Report an issue for any printers, copiers, or fax machines on campus.
Request LTS assistance with a new project for the benefit of the YCP campus.
FOR FACULTY AND STAFF. Request purchase of hardware or software through LTS.
Report an issue with a smart classroom.
Report issues with any college-provided software.
This form is for current students to request a loaner laptop because they do not have a computer, their laptop/computer is broken or needs repair, or their current computer does not meet the requirements for specific class assignment(s). The maximum loan term is one semester. New requests may be submitted each semester.
Request toner / ink for a printer.
FOR FACULTY & STAFF ONLY. Submit this form to request VPN access.