This section is under revision
You can reset your password via email or text.
Note: This may not work if you haven't added recovery options, as described below. In which case, please contact us.
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Follow this link.
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Enter your Username & ID Number.
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Select your preferred password reset method.
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Use it to log into my.ycp.edu.
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On the success message, select Go to be redirected to my.ycp.edu, where you should now be signed in.
Email address
Your email address is what you use, along with your password, to sign into my.ycp.edu and most applications. It usually consists of your first initial, last name, sometimes a number, then @ycp.edu. It does not change unless you submit a request along with an official name change.
Tip: In applications where your email address does not seem to work, try using your username (explained below) instead.
After signing into your network account, learn how how to access your emails.
Where do I find my email address?
Note: If you don't know your email address, you may contact us to get it.
About two weeks after you register and pay your deposit, we send a Your YCP Network Account is Available! message to your personal email address. While you claim your account from that message, your username will be revealed. Your email address is your username followed by @ycp.edu.
Please contact us for your email address and password 48 hours after you've submitted all Human Resources paperwork. You may receive a letter in the mail containing them.
Username
Your YCP username is the same as your email address, but without @ycp.edu. Some of our apps may require you to sign in with your username instead of your email address.
Tip: Try your email address first. If that doesn't work, try your username.
Note: On rare occasion, an app may ask for a "username" but require your email address, such as our eduroam network.
Sign into my.ycp.edu
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Sign into my.ycp.edu with your YCP email address and password.
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If you have multi-factor authentication set up
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If you have the Authenticator app on your phone, select Approve.
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If you receive a text, enter the code.
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If prompted, under Stay signed in?, you may select Yes to reduce the number of times you are asked to sign in.
YCP computers
You may safely ignore this message. However, if you want to stop seeing it each time you sign in, you can fix it.
Fix the "problem"
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Select the Work or school account problem message.
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Under Accounts, select Fix now.
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You'll be prompted to Approve sign in request via your preferred MFA method.
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After approving the request, under Accounts, you should see All accounts are working correctly.
Now, you should no longer see the Work or school account problem message on that YCP computer.
Note: This fix only works when returning to the same computer. If you use multiple YCP computers, you may either follow the above steps on each computer, or simply ignore the message.
If you want to use a computer that someone else remained signed into
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Hold down the power button until the computer turns off.
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Count down 10 seconds.
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Hold down the power button again, until the computer turns on.
You may have to wait a bit, then you'll be able to sign in.