Wi-Fi & Wired Internet

Our network is available to anyone on campus. We'll help you connect your laptops, phones, tablets, and more.

Tip: If you're cell signal is ever weak, you can place calls over our Wi-Fi network.

Internet service & device discount

If you receive a Pell Grant, or if your household has low income, then you may qualify for a federal discount on your home Internet service and a laptop, tablet, or desktop computer.

Learn more about (or apply for) the Affordable Connectivity Program.

What's the difference between Wi-Fi & wired? - click to open or close.

Wi-Fi

Also called: WiFi, wifi, wireless

Connect to our network without any wires, ports, or physical connections.

Wired

Also called: LAN, ethernet, cable

Connect to our network with an ethernet cable via a data jack in one of our building walls.

Note: Only available to current YCP members.

Current YCP members: Wi-Fi & wired

We offer two available wireless networks (SSIDs). On any device, try eduroam first. If that doesn't work or if you are using a wired (LAN) connection, then use york-connect instead.

Notes

We offer data jacks for wired internet connections in all residence halls and many locations across campus. Please provide your own ethernet cable (we recommend a 10 foot cat 6 or higher), for a fast and stable connection (often best for gaming).
Alumni can use our Guest Wi-Fi.
If you change your password, you must forget the eduroam network, then reconnect.
If anything you try doesn't work, see the Troubleshoot section, below.

eduroam: Wi-Fi

Tip: Once connected, you can also use Wi-Fi at other colleges, museums, and businesses, worldwide. Browse the eduroam map.

Microsoft Windows - click to open or close.

In the lower right corner, select the Wi-Fi (Network) icon.
- Note: The icon that appears depends on your current connection. If you don’t see one of the network icons (or a similar one) shown in this image, select the up arrow ⴷ to see if it appears there.¹
Select eduroam > Connect automatically > Connect.
Enter your YCP email address and password, then select OK > Connect.

Note: If it's your first time, and you aren't prompted, try visiting a webpage. Then, you'll be redirected to the registration page.

Apple macOS (Notebooks & Desktops) - click to open or close.

Select the Settings app > Wi-Fi.
Select eduroam.
Enter your YCP email address and password.
Select Join.
If asked, select Trust.

Note: If it's your first time, and you aren't prompted, try visiting a webpage. Then, you'll be redirected to the registration page.

Apple iOS & iPadOS (iPhone, iPad & iPod touch) - click to open or close.

Select the Settings app > Wi-Fi.
Select eduroam.
Enter your YCP email address and password.
Select Join.
If asked, select Trust.

Note: If it's your first time, and you aren't prompted, try visiting a webpage. Then, you'll be redirected to the registration page.

Android¹ or Chromebook - click to open or close.

Note: Some of these steps work only on Android 10 and up. Learn how to check your Android version.

Swipe down from the top of the screen.
Select and hold Wi-Fi (may appear as a symbol).
Turn on Use Wi-Fi.
Select eduroam.

Note: Not all of these questions may appear and the order may vary.

EAP method: PEAP
Phase 2 authentication: MSCHAPV2
CA certificate: Use system certificates
- TLS Version: 1.0
- Note: If you see Online Certificate Status, select Do not validate.
Domain: ycp.edu
Identity or User ID: your YCP email
Anonymous ID: you YCP email
Password: your YCP password
Ensure that Auto reconnect is turned on.
Select Connect.

Note: If it's your first time, and you aren't prompted, try visiting a webpage. Then, you'll be redirected to the registration page.

1. Adapted from Connect to Wi-Fi networks on your Android device.

york-connect: Wi-Fi & wired

This network is for devices unable to connect to eduroam or that are connected via Ethernet.

My device has an Internet browser - click to open or close.

Either select the york-connect network among your Wi-Fi options or physically connect your computer/device to the wall jack via an ethernet cable.
- Note: If you aren't redirected to the York College Network page, open an internet browser and try to visit a new webpage; you'll then be redirected.
Select the Connecting with another device icon.
Read the notice then select I understand.
Enter your YCP email address and password.
Accept the Terms of Use.
Select Log In.
- Wait for the loading bar to finish; it may take several minutes.
When successfully connected, you'll be directed to www.ycp.edu.

My device does not have an Internet browser (use ClearPass) - click to open or close.

On a computer currently connected to the YCP network (or a YCP computer)

Visit clearpass.ycp.edu.
- If prompted, sign in.
On the left, select Create Device.
Fill out the form for the device you wish to connect.
- Learn how to find your device's wireless or wired MAC Address.
- Select your Device Type.
  - Note: If yours is not listed, select (Other).
- AirGroup allows you to share this device with others.
  - Start typing their name or email, then choose from the available options.
Select the Create button.
Restart the device you just registered.

Wired

You should now be connected.

Wi-Fi

Among your Wi-Fi options, select the york-connect network.
- Tip: If unsuccessful, turn off your device for 45 minutes, then turn it back on and connect it to york-connect.

Edit or remove devices

On a computer currently connected to the YCP network (or a YCP computer)

Visit clearpass.ycp.edu.
- If prompted, sign in.
On the left, select Manage Devices.
Select a device.

Edit the device - click to open or close.

Select Edit to change the Device Name or AirGroup settings.
- Then select the Update Device button.

Remove the device - click to open or close.

Select Remove > Delete account > Make Changes.

Tip: We recommend this if you no longer have the device.

Guest Wi-Fi

Visitors and alumni are welcome to connect to our guest Wi-Fi.

Use guest Wi-Fi

Outdoor Wi-Fi locations

Access the web from some of our lawns, benches, picnic tables, and even your parked car.

From your car - click to open or close.

Main Campus

Top level of the Parking Garage
Campbell Hall faculty/staff parking

On foot - click to open or close.

Main Campus

Mall, around the Campus Fountain
Student Union front patio
Outdoor lounge area (fire pit and swings) between the Tyler Run Bridge and tennis courts
Jaquet Field grandstand

West Campus

Grandstand between Graham Field and Kinsley Field
Area between the grandstand and the Grumbacher Center
- Including the concession stand and west patio

Printers

In most cases, wireless printers will connect to york-connect, though they sometimes have unresolvable issues. This is why we recommend you don't your own printer. If you do, please bring a cable to connect your computer directly to your printer, so that you can print without internet.

Note: To work properly, the computer you're printing from must be connected to eduroam.

Unsupported & prohibited devices

Unsupported
- Sonos wireless speakers

Note: These are the only devices that we're certain are unsupported. If you have trouble with any other device, contact us for assistance.

Prohibited
- Switches
- Routers
- Wireless access points
- Surveillance equipment in shared spaces (Ring cameras, IP cameras, baby monitors, etc.)
- Other networking equipment

Troubleshoot

Internet not working? Here's what to try.

Note: If the steps below do not help, please contact us with your device's MAC address.

Toggle your Wi-Fi connection - click to open or close.

Turn off your wireless connection, wait 10 seconds then turn it back on.
- This refreshes your connection to the closest wireless access point.

Restart your device - click to open or close.

Turn off your device, wait 45 minutes, then turn it back on.
- This refreshes your connection to the closest wireless access point.

Forget the Wi-Fi network(s) - click to open or close.

Forget all YCP networks.
Restart the device.
Try connecting to one network again.

Learn how to forget a Wi-Fi network.

Check for multiple connections - click to open or close.

If you have a device that connects to both Wi-Fi and Ethernet, it may have problems if both are connected at once.

Turn off the wireless connection or unplug the Ethernet cable.
If you're using an Ethernet cable, verify that you registered the wired MAC address to york-connect.

Note: If you have a bridged connection under your network adapters, this can cause problems. Delete the bridged connection.

If your

Internet won't work after you register through clearpass.ycp.edu and restart your computer.
Data jack is
- Pushed into the wall
- Physically broken
- Hanging from the wall

Then, contact us with your

Data jack number (usually labeled above the jack with D-## )
Wired MAC address
Residence hall
Phone number

Contact Us:

For more information or clarity, please contact Library and Technology Services (LTS)

Library and Technology Services (LTS):
- Phone: 717-815-1559
- Email: LTShelp@ycp.edu
- Hours: Monday - Friday: 8:30 am - 5:00 pm

Still having trouble with Wi-Fi?

Submit a Ticket Here

LTS Only - click to open or close.

Personal Device Connectivity

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Article ID: 7449

Created

Thu 7/14/22 2:12 PM

Modified

Tue 6/4/24 5:24 PM

Updating...

Wi-Fi & Wired Internet

Internet service & device discount

Wi-Fi

Wired

Current YCP members: Wi-Fi & wired

eduroam: Wi-Fi

york-connect: Wi-Fi & wired

Wired

Wi-Fi

Edit or remove devices

Guest Wi-Fi

Outdoor Wi-Fi locations

Main Campus

Main Campus

West Campus

Printers

Unsupported & prohibited devices

Troubleshoot

Contact Us:

Still having trouble with Wi-Fi?

Details

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