Why doesn't the camera move when I use the remote?
The camera remote needs to be unobstructed (like your TV at home). Stand in front of the camera and point the remote directly at it.
Why isn't the camera working?
The camera will automatically turn on when you start the Google Meet session. In Google Meet, beside the Video icon, select the up arrow ^ , then make sure the PTZ camera is selected. Ensure that your video is not muted.
Why isn't the microphone working?
Make sure you are not muted. In Google Meet, beside the Mute (microphone) icon, select the up arrow ^ , then ensure that Jabra Speak 710 is selected. If there are red lights on the microphone, press the Mute button, on the microphone, to unmute it.
What equipment is installed in a remote room?
Like most YCP classrooms, remote rooms already included a projector and instructor PC. We've added a speakerphone and a PTZ (pan, tilt, zoom) camera. Some also have a document camera.
Will the camera follow me around the classroom?
No. You can adjust the PTZ (pan, tilt, zoom) camera with its remote control.
Do I need to stand by the microphone in order for remote students to hear me?
No. The Jabra 710 Speakerphone has an omnidirectional microphone that will pick up the faculty and student voices anywhere in the classroom.
Do I need a document camera? How do I get one?
If your class usually relies on marker/chalk boards, we recommend a document camera. Please contact us to request one.
How do I turn on the camera?
The camera will automatically turn on when you start the Google Meet session. In Google Meet, beside the Video icon, select the up arrow ^ , then make sure the PTZ camera is selected. Ensure that your video is not muted.
My camera does not move when I use the remote; what am I doing wrong?
The camera remote needs to be unobstructed (like your TV at home). Stand in front of the camera and point the remote directly at it.
My classroom was not outfitted with Google Meet capabilities, what should I do?
All requests must go through your department chair and dean.
Do I need to use the instructor station computer in the classroom? Can I use my laptop?
The instructor station computer is connected to the classroom equipment, camera, and microphone, so you must start the Google Meet session from the instructor station. After which, you may also join the Google Meet meeting from your laptop to continue your instruction from there.
Can the students in the physical classroom connect to the Google Meet session?
Yes. Students can join the Zoom session, but they must have a headset or their computer speakers and microphone muted to avoid audio feedback.
Do the YCP labs have webcams and microphones?
No.
Can I use Google Meet breakout rooms with in-person and remote students?
Yes. All students in the classroom must be wearing a headset to avoid audio feedback.
If I am teaching remotely, do my students have to be in the assigned classroom?
That is the best approach given limited spaces on campus. This also helps students who might have limited Internet access or other technology issues off-campus.