Password & YCP Email Address

Your YCP network account email address and password provide access to my.ycp.edu and most YCP applications, internet, and computers.

• Note: This is required of YCP employees as of January, 31, 2022.

Change your password

Caution: We will never ask for your password. If this happens, please contact us. Never reply.

Self Service Password Reset

The first time you log into myYCP, you will be prompted to set up self service recovery options for your account.  This will ask you to set up the Microsoft Authenticator app by default, but you can also set up a phone number or email address by clicking the "I want to set up a different method" option at the bottom left.  Every six months after this, you will be asked to verify that this information is still up to date.

You can reset your password by:

• Visiting myYCP and selecting the "Can't access your account?" link
• Select "Work or school account"
• Enter your email address and the Captcha information
• Select your verification method and enter the code or approve the login

After this, you'll be able to reset the password on your account.  If you do not have access to your verification methods, please contact us for further assistance

I know my current password

• Sign into my.ycp.edu.
• Refer to MyPassword application
• Click "Change Password" on the left hand side of the new page
• Create a new password and click "Submit"

Your email address is what you use, along with your password, to sign into my.ycp.edu and most applications. It usually consists of your first initial, last name, sometimes a number, then @ycp.edu. It does not change unless you submit a request along with an official name change.

Tip: In applications where your email address does not seem to work, try using your username (explained below) instead.

After signing into your network account, learn how how to access your emails.

Where do I find my email address?

Note: If you don't know your email address, you may contact us to get it.

• Sign into my.ycp.edu

  • Sign into my.ycp.edu with your YCP email address and password.

    • If prompted, select Work or school account.

  • If you have multi-factor authentication set up

    • If you have the Authenticator app on your phone, select Approve.

    • If you receive a text, enter the code.

• If prompted, under Stay signed in?, you may select Yes to reduce the number of times you are asked to sign in.

YCP computers

Sign in with your YCP email address and password.

After I sign in, I see a Work or School Account problem message

Fix the "problem"

• Select the Work or school account problem message.

• Under Accounts, select Fix now.

• You'll be prompted to Approve sign in request via your preferred MFA method.

• After approving the request, under Accounts, you should see All accounts are working correctly.

Now, you should no longer see the Work or school account problem message on that YCP computer.

Note: This fix only works when returning to the same computer. If you use multiple YCP computers, you may either follow the above steps on each computer, or simply ignore the message.

If you want to use a computer that someone else remained signed into

• Hold down the power button until the computer turns off.

• Count down 10 seconds.

• Hold down the power button again, until the computer turns on.

You may have to wait a bit, then you'll be able to sign in.

Contact us

For more information or clarity, please contact Library and Technology Services (LTS)

• Library and Technology Services (LTS):
  • Phone: 717-815-1559
  • Email: LTShelp@ycp.edu

Still having trouble accessing your account?