Multi-Factor Authentication (MFA)

When you sign into your network account using multi-factor authentication, you'll need to confirm your sign-in using the authenticator app or passkey. This process makes it more difficult for anyone to access your account without your device, enhancing the security of your account, information, and applications.

When you first log into myYCP, you must set up MFA.

• Microsoft Authenticator Mobile app
• Passkey
• Hardware Token
  • This is a physical device that functions like an authenticator app, generating a code for your login.

To update or add another method, go to https://mysignins.microsoft.com/security-info and log in with your YCP credentials, or click the My Password icon on the My Apps page. We highly recommend having at least two methods set up.  This way, if you get a new device, you have a second authentication method available.

FAQ

What is MFA?

• Multi-factor authentication (MFA) is a code or notification used to log into your network account. It helps prevent unauthorized access by requiring a second method or approved device.

Why do we need it?

• As computers get more powerful and hackers become more common, passwords alone are often insufficient for protecting systems and data. MFA is linked to your device to confirm that it is you accessing your account.

Who needs to use MFA?

• All YCP and YCDS faculty, staff, retirees, students, and vendors must use MFA.

Can I use MFA internationally?

• Yes. We suggest using an authenticator app or passkey, as you only need a data connection to approve your login this way.  Text message authentication (available for some until February 1st, 2027) may have international text messaging rates.

How often do I need to approve MFA push notifications or enter a code?

• You will also need to do this when:
  • Signing in on a new device or browser.
  • We perform a system update.
  • Microsoft detects a security issue (like a login from a new location).
  • You are using VPN, RDP, or RDSH.

Do I need to set up MFA on every computer I use?

• No, you only need to set up MFA once on a device of your choice. This device will be used to approve notifications or enter the code shown to confirm your login to your account.

What should I do if my authentication device is stolen?

• Contact us immediately. We can revoke MFA access from the stolen device to stop others from using it to access your account.

I got a new phone and now my authenticator app doesn't work.  How can I log in?

• Your multi-factor authentication may not transfer over to new phones, depending on how you restore or upgrade your phone. 
  • If you know you will be upgrading your phone. We recommend keeping the old phone and follow these steps:

  1. Sign in: Go to mysignins.microsoft.com/security-info.

  2. Remove old device: Under Security info, find Microsoft Authenticator and click Remove for your old phone.

  3. Install app: Download Microsoft Authenticator from the App Store / Play Store on your new phone.

  4. Add new device: On the web page, click Add sign-in method → Authenticator app, then scan the displayed QR code with your new phone.

  5. Set as default: Next to Default sign-in method, click Change and select Microsoft Authenticator – notification.

  • If you don't have access to the old device to use to log in, contact the Help Desk for assistance with resetting your MFA.

Does MFA store my personal phone data?

• No. Your personal data is not stored. MFA is solely an authentication tool and does not store data.

Contact Us:

For more information or clarity, please contact Library and Technology Services (LTS)

• Library and Technology Services (LTS):
  • Phone: 717-815-1559
  • Email: LTShelp@ycp.edu