We use FortiClient as our VPN (virtual private networking) application. This is a way to connect to certain YCP network resources securely while off campus.
YCP laptops issued to employees, can have FortiClient installed. This allows you to access files, certain applications, and network drives from any location.
Request VPN
Your YCP computer may already have FortiClient installed. If you can't Find & open FortiClient by following our instructions, below, then request VPN access for yourself or someone in your department with our VPN request form.
Note: We will verify your request with your supervisor.
Connect to VPN
-
Open the FortiClient application on Windows or Mac
-
In the FortiClient Console, on the left, select REMOTE ACCESS
-
Make sure YCP SSL VPN is set in the drop down, click Connect, and follow the login prompts
Note: If it says VPN Connected, at the top of the screen, then you're already connected. If your computer turns off, falls asleep, or has a weak internet connection, the VPN will disconnect.
Troubleshooting
Frequent disconnects can occur with FortiClient if your connection is unstable. We recommend making sure you're not too far away from your access point, or that you are connecting with an ethernet cable if possible.
If you are missing the Remote Access tab when opening the FortiClient console, your FortiClient install has lost connection to our instance. LTS will need access to the machine on campus to resolve this, as the resolution requires reinstalling the application.
Contact Us:
For more information or clarity, please contact Library and Technology Services (LTS)
- Library and Technology Services (LTS):
- Phone: 717-815-1559
- Email: LTShelp@ycp.edu
Still having trouble with VPN?
Submit a Ticket Here