Cisco Webex is functional without VPN but it won't allow you to actually hear the calls that you are picking up. So we advise employees working remote to use FortiClient to be able to hear said calls.

Windows:

• Find and open FortiClient
  • In the taskbar (bottom), select the up arrow Λ to show hidden icons.
  • Right-click the blue shield with a white checkmark.
  • Select either Connect to “YCP SSL VPN” or Open FortiClient Console.
• Connect to VPN
  • In the FortiClient Console, on the left, select REMOTE ACCESS.
  • If it says VPN Connected, at the top of the screen, then you're already connected.
    • If it doesn't, enter your network account Username & Password, then select Connect.
      • Wait until you see the VPN Connected screen.
• Now you can access campus applications or map a network drive.

Note: If your computer turns off, falls asleep, or has a weak internet connection, the VPN will disconnect.

macOS:

• Find and open FortiClient
  • Do a Spotlight Search for FortiClient, then select it.
• Connect to VPN
  • In the FortiClient Console, on the left, select REMOTE ACCESS.
  • If it says VPN Connected, at the top of the screen, then you're already connected.
    • If it doesn't, enter your network account Username & Password, then select Connect.
      • Wait until you see the VPN Connected screen.
  • Now you can access campus applications or map a network drive.

Cisco Jabber lets you place and receive phone calls from your computer. It’s a software (softphone) that can do everything your office phone can, both remotely and on campus. If you're looking for info about campus physical Cisco IP Phones, please visit our Phones article.

Learn more with Cisco's Jabber quick start guide.

Notes

• You must be connected to VPN and on a YCP-owned laptop.

• To try Jabber, first obtain approval from your department head. Then, contact us to schedule installation and training.

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