VPN (Virtual Private Network)

We use FortiClient as our VPN (virtual private networking) application. This is a way to connect to certain YCP network resources securely while off campus.

YCP laptops issued to employees, can have FortiClient installed. This allows you to access files, certain applications, and network drives from any location.

Request VPN

Your YCP computer may already have FortiClient installed. 

How to find FortiClient using the Windows search bar

  • Located at the bottom of your screen
  • Click on the search bar
  • Type "FortiClient" into the search bar
  • It should appear under "best match" as you type it in
    • Either click "Enter" on the keyboard or use your mouse to click on the application to open it
    • If you can't Find & open FortiClient, click the button below to request VPN access for yourself or someone in your department with our VPN request form.

VPN Request Form

Note: We will verify your request with your supervisor.

Connect to VPN

  • Open the FortiClient application on Windows or Mac

  • In the FortiClient Console, on the left, select REMOTE ACCESS

  • Make sure YCP IP Sec VPN is set in the drop down, click Connect, and follow the login prompts

  • Complete SSO: 

    • Windows device: SSO login screen will appear using the account logged into the machine. 

    • Mac device: SSO window will prompt you to enter your YCP email address

  • You will then be prompted for MFA on the Microsoft Authentication app to finalize connection

Note: If it says VPN Connected, within the box, then you're already connected.  If your computer turns off, falls asleep, or has a weak internet connection, the VPN will disconnect.

Troubleshooting

Frequent disconnects can occur with FortiClient if your connection is unstable.  We recommend making sure you're not too far away from your access point, or that you are connecting with an Ethernet cable if possible.

If you are missing the Remote Access tab when opening the FortiClient console, your FortiClient install has lost connection to our instance.  LTS will need access to the machine on campus to resolve this, as the resolution requires reinstalling the application.

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Contact Us:

For more information or clarity, please contact Library and Technology Services (LTS)

  • Library and Technology Services (LTS):
    • Phone: 717-815-1559
    • Email: LTShelp@ycp.edu

Still having trouble with VPN?

Submit a Ticket Here

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