Cisco Webex allows you to make calls by having your YCP assigned device or cell phone act as your office phone.
Cisco Webex Instructions
Opening Webex
Windows
- In the Windows Search Bar
- Search Webex and open the application
- If you do not have Webex:
- In the Windows Search Bar
- Type "Software Center" into the search bar
- It should appear under "best match" as you type it in
- Either click "Enter" on the keyboard or use your mouse to click on the application to open it
- When Software Center opens, you can search for Webex and download it.
macOS
- Do a Spotlight Search for Webex, then select it
- If you do not have Webex:
- Do a Spotlight Search
- Type "Self Service" into the search bar
- It should appear right away as you type it in
- Either click "Return" on the keyboard or use your mouse to click on the application to open it
- There you can search for Webex and download it.
Connecting and Taking Calls
When you open Webex, it should take you to the first tab, Messaging. Make your way to the side tabs and click Calling, this will be the main function for using Webex remotely.
When in Calling, you will be taken to the "Calling" section where all your calls to your extension will be located. Next to that will be the number pad where you can make calls.
Underneath the number pad is a drop down menu where you can switch from your computer, My Computer and your office phone (Ex: LIB122 Vincent Chang x####).
Note: You will want to have this setting set to My Computer instead of your office phone. Doing this will allow you to actually hear the calls you are getting.