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Due to a Google security update, we recently disabled the POP/IMAP feature of employee accounts. This has hindered emails from loading in the Apple's iOS Mail app (iPhones and iPads). We support either option below.
Note: If they fail to help resolve your phone email issue, please contact us.
Learn more about Gmail.
Use the Gmail app instead; sign in with your YCP email
Use the Mail app; remove your YCP Gmail account then add it with Microsoft Exchange
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Select your device Settings > Passwords & Accounts.
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If you already have your YCP Gmail account here, delete it.
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Under ACCOUNTS, select it.
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Verify that the Account is your YCP email address.
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Select Delete Account > Delete from My iPhone.
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Select Add Account > Microsoft Exchange.
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Enter your YCP email address, then select Next.
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Select Configure Manually.
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Enter your Network Account password, then select Next.
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Enter
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Select Next.
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Ensure that Mail is selected, then select Save.
Contact Us:
For more information or clarity, please contact Library and Technology Services (LTS)
- Library and Technology Services (LTS):
- Phone: 717-815-1559
- Email: LTShelp@ycp.edu
- Hours: Monday - Friday: 8:30 am - 5:00 pm
Still having trouble?
Submit a Ticket Here