HEIC (.heic) is a common Apple image file format (from iPhones, iPads, and competing devices). You may need to convert HEIC images to a more standard format, such as JPEG (.jpg), for some applications.
Learn more about HEIC (how to convert it, use it, avoid it, etc.).
Note: If you have a YCP issued computer, please contact us if you'd like to have a conversion application installed.