As an employee, you may occasionally have trouble with someone's Chartwells credit or Flex card.
Restart both the Swipe machine & its connected register.
If credit card transactions are down, call CBORD.
If CBORD is unable to help, contact us with:
Name & contact info
Location
What can’t process
What stations
All or station number
Error message
Troubleshooting performed so far
Restart both the swipe machine & its connected register.
If Flex card transactions are down, contact us.