Self Service is on all YCP macOS computers and should be able to be accessed by any person with with YCP Staff/Faculty credentials. Self Service is used to update and/or install any application that is approved by LTS.
Note: Software seen on Self Service will vary from person to person depending on your set groups.
Accessing Self Service
If Self Service is not already on your Dock, you can always access it from the "Spotlight Search" icon on the Menu bar located at the top right of the screen.
From the Spotlight Search icon
- Located on the right of the menu bar, top right of the screen
- Click on the Spotlight Search icon
- Type "Self Service" into the search bar
- It should appear right away as you type it in
- Either click "Return" on the keyboard or use your mouse to click on the application to open it
From the Spotlight Search keyboard shortcut
- Click the "Command" key and the "Space bar" key at the same time
- This will bring up Spotlight Search
- Type "Self Service" into the search bar
- It should appear right away as you type it in
- Either click "Return" on the keyboard or use your mouse to click on the application to open it
Navigating Self Service
Located on the right side of the application and under the search bar. The "Home" tab contains any featured updates available as well as the ability to browse other specific options.
Located on the right side of the application and under the "Home" tab. The "Browse" tab allows you to see all of the software available to you to install or update.
- If looking for a specific category, refer to the options under the "Browse" tab button
- Click on whichever category you are searching for
Located on the right side of the application and under the "Browse" tab. The "Notifications" tab allows you to see any notifications regarding any software or updates that require your attention.
Located on the right side of the application and under the "Notifications" tab. The "History" tab contains information regarding any installations or updates that were processed through the computer.
Installing or updating software
Installing or updating from the Search function
- Located at the top left, there is a search function
- Click on the search bar
- Type in the software that you are looking for and hit enter
- Click on the software
- Click on "Install" or "Update" button
Installing or updating software from the Browse tab
- While in the "Browse" tab
- Click on the software of your choice
- Click the "Install" or "Update" button
Contact Us:
For more information or clarity, please contact Library and Technology Services (LTS)
- Library and Technology Services (LTS):
- Phone: 717-815-1559
- Email: LTShelp@ycp.edu
- Hours: Monday - Friday: 8:30 am - 5:00 pm
Still having trouble with Self Service?
Submit a Ticket Here